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Refund policy

1. Refund and Return Policy

At Tandaav, we pack every order with great care to ensure it reaches our customers safely and in perfect condition. In the unlikely event that a product arrives damaged, defective, or incorrect, or if you are dissatisfied with the product received, you must notify us within a week of delivery by sharing clear photographs and an unboxing video of the product and its original packaging at the specified mail info@tandaav.in.

If Tandaav confirms that an incorrect or damaged product was delivered, we will arrange for a replacement of the same product at no additional cost.

Tandaav does not offer refunds or accept returns on any products. However, for any quality-related concerns, customers may contact Tandaav for review and assistance.

Please note that certain products or services displayed on the website may be offered or fulfilled by third-party sellers or linked to external websites. Tandaav shall not be responsible or liable for the quality, performance, or fulfillment of such third-party products or services.

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              Terms & Conditions

              Demati supplies products listed on the Demati, and Demati websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

              The Terms and Conditions apply to your use of any Demati website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store

              We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

              The headings in these Conditions are for convenience only and shall not affect their interpretation.

              We recommend that you print and keep a copy of these Terms and Conditions for your future reference...